PVA
New Power Virtual Agents
Outline
- What and in what environment can Power Virtual Agent be used?
- Power Virtual Agents Portal Overview
- How chatbots are built and how they work
- Difference between Prebuild (GPT based) and classic chatbots
- Creating a Prebuild (GPT-based) chatbot (Optional) -
- Create and edit topics (Topics)
- Using Copilot to create Topics
- Generative responses and their potential
- Creating classic chatbots
- Managing chatbots
- Topics
- Chat processes
- Chatbot testing
- Publishing and sharing
- Operational testing
- Revision
- Anatomy of a Topic
- Triggers
- Questions
- messages
- Conditions and forks
- Variables
- Calling actions
- redirection
- Create a simple Topic
- Branches and variables management
- Entities (Entities)
- Predefined elements
- Lists
- Regular expression based elements
- Introduction to regular expressions
- Calling Power Automate
- Chatbot creation workshop
- Functional analysis of chatbots
- Sharing and embedding chatbots
- Entitlement management
Prerequisites
Advanced Excel skills such as using complex, nested, conditional, multi-conditional functions and/or Access database management skills such as creating tables, editing relationships, creating queries and/or SharePoint editing skills such as creating Lists and Trees, editing Pages.
The course also includes branching and loop handling, and writing multiple nested functions, for which knowledge of the above and/or previous programming background, if not essential, is strongly recommended
Courses:
- Professional Data Management in Microsoft Excel
- Automating tasks with a macro recorder
- Excel programming in Visual Basic Basic, Intermediate, Advanced
- Complex user SharePoint course - from user level to customisation
After Course
Power automate
Power Apps Canvas apps
Power Apps Model-driven applications