Custom ITIL® solutions for companies
Preliminary needs assessment, with customisation of specific ITIL® Foundaton or Intermediate to Advanced level topics
If an organisation wishes to adapt the training topics or focus beyond the officially advertised courses, specifically for its own operations, our experts will be happy to help you, adding more real-life experience and tailoring the training to your company's needs.
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Conducting training courses in English
Most of our trainers come from international business and IT service management backgrounds and have experience in large corporations, so they are no strangers to the English language. They have a track record of successful implementation projects and awareness training, so whether it's classroom, outsourced or LVC (Live Virtual Classroom) training, success is guaranteed!
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Conduct and/or integrate simulation workshops
Learning the theoretical material and translating it into everyday work can be a challenge for organisations. Business simulation workshops can help to transfer theoretical knowledge into real-world knowledge. The simulations show problems and best practices in IT and service management working together. These workshops not only deepen professional knowledge, but also bring colleagues closer together and help to build a coherent operation. The simulation training sessions can be effective on their own or in addition to the 2-day ITIL® training for ITSM implementation or digital transformation.
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Conducting or integrating exam preparation consultations
Passing an exam is not free, it requires a lot of effort from candidates, who sometimes have neither the time nor the opportunity to acquire the necessary knowledge and experience before the date of the exam.
This can be helped by our exam preparation consultancy service, which can help candidates through the difficulties either alongside or independently of the theoretical training.
Unfortunately, it is often the case that lack of information and wrong assumptions lead to failed exams or unexpected situations. Our consultations are aimed at avoiding these inconveniences, providing focused preparation and building confidence in your knowledge.
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ITIL® implementation consulting, coaching
Surviving in the VUCA world is a fundamental goal for every organisation, and the number of companies embarking on the digital transformation journey to increase customer confidence and operational efficiency is growing every day.
The latest edition of ITIL® 2019 is specifically designed to support these initiatives, and the practical guides that have been published to support these initiatives will help ITSM system implementations and implementations supporting digital services to be even more successful. Our trainers are all certified experts in digital service management, providing workshops and specific consultancy and coaching services to support organisations in their efforts.
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