ITIL® 4 Leader: Digital & IT Strategy course + exam

The ITIL®4 Leader: Digital & IT Strategy (ITIL4-DITS) Intermediate module, linked to the ITIL4 Strategic Leader course, focuses on aligning digital business strategy and IT strategy through a detailed explanation of ITIL® 4 concepts and terminology, and real-world scenarios presented in the course. Today's world has clearly accelerated and consumer demands and values have changed significantly, so in today's "digital world" as we know it, service organisations need to adapt to a changing environment in order to create value and remain competitive. The module will look at how digital disruption from new technologies is affecting organisations across industries and how business leaders are responding.

The DITS Intermediate module will provide a new perspective on the concepts of the ITIL framework, thereby taking the issues involved to a more strategic level. It will help business and IT leaders and senior candidates to achieve a more effective and efficient IT and digital strategy.

The training, combined with the completion of additional intermediate courses (ITIL4-DPI), provides a complete picture and, together with the associated successful exams, enables the achievement of the ITIL4 Strategic Leader qualification. In order to benefit from the training material, previous IT leadership experience is strongly recommended in addition to previous ITIL4 Foundation knowledge.

The training fee also includes the official ITIL4 DITS exam, which can be taken online via PeopleCert. For more detailed information on the exam, please visit the AXELOS® website.

• For ITSM experts who want to understand how to apply the principles of the ITIL Guide to strategic digital and IT decisions and activities.
• For ITSM managers who are responsible for developing a comprehensive digital strategy for an organisation, managing the associated risks, organisational change and survival in a VUCA environment.
• For business leaders who want to understand the importance, risks and opportunities of digital and IT strategies to ensure their survival in a market environment influenced by digital technology.
• For business leaders who want to understand the strategic approaches facilitated by digital and emerging IT technologies to achieve customer/market relevance and 'operational excellence'.
• For those who also wish to take a formal examination following the training and subsequently obtain the ITIL4 Strategic Leader certification.

The training covers and details 8 major topics:

• An introduction to the principles and applicability of ITIL4 in digital and IT strategic decisions and activities.
• How to design a digital strategy to respond to digital "disruptions".
• Understanding the links between the concepts of digital and IT strategy, service value system and service value chain and how to use these to create value.
• How do we use digital and IT strategy to ensure that the organisation remains viable in an environment influenced by digital technologies?
• How do strategic approaches enabled by digital and information technology help to achieve customer/market relevance and operational excellence?
• Understanding the opportunities and risks offered by digital and IT strategy.
• Understand the steps and techniques needed to define and support digital and IT strategy.
• Implementing the digital and IT strategy.

More detailed information on the training material can be found on the AXELOS® company website.

To complete the training you must have at least a prior ITIL4 Foundation qualification. In addition to previous ITIL4 Foundation knowledge, previous IT management experience of several years is strongly recommended.