New ITIL® 4 Leader: Digital & IT Strategy E-learning package with exam

The ITIL®4 Leader: Digital & IT Strategy (ITIL4-DITS) intermediate module – related to the ITIL4 Strategic Leader track – focuses on aligning digital business strategy and IT strategy through a detailed explanation of ITIL® 4 concepts and terminology, as well as real-world scenarios presented in the course. Our world today is clearly accelerating, and consumer demands and expected values have significantly changed. In this “digital world” we know today, service organizations must constantly adapt to the changing environment to create value and remain competitive. This module explores how digital disruptions caused by new technologies affect organizations within industries and how business leaders can respond to these changes.

The DITS intermediate module examines the concepts of the ITIL framework from a new perspective, thereby elevating the answering of related questions to a strategic level. It supports business and IT leaders, as well as leadership candidates, in their efforts to create a more efficient and successful IT and digital strategy.

The e-learning, along with other intermediate courses and/or e-learning (ITIL4-DPI), provides a comprehensive understanding and, with successful related exams, enables the acquisition of the ITIL4 Strategic Leader certification. Prior ITIL4 Foundation knowledge and previous IT leadership experience are strongly recommended to make the most of the e-learning material.

The e-learning fee includes the official ITIL4 DITS exam, which can be taken online via the PeopleCert system. For further detailed information about the exam, visit the AXELOS® website here.

• For ITSM experts who wish to understand the application of ITIL guiding principles to digital and IT strategic decisions and activities.
• For ITSM leaders who are responsible for developing an organization's comprehensive digital strategy, managing associated risks, organizational changes, and ensuring survival in a VUCA environment.
• For business leaders who want to understand the importance, risks, and opportunities of digital and IT strategies, ensuring their survival in a market environment influenced by digital technologies.
• For business leaders who want to understand strategic approaches facilitated by digital and emerging IT technologies to maintain relevance with customers/markets and achieve "operational excellence."
• For those who wish to take the official exam after the training and later obtain the ITIL4 Strategic Leader certification.

The e-learning material covers 8 main topics in detail:

• Introduction to the ITIL4 principles and their applicability to digital and IT strategic decisions and activities.
• How to develop a digital strategy that can respond to handling digital "disruptions"?
• Understanding the relationships between digital and IT strategy, the service value system, and the service value chain concepts, and using them for value creation.
• How to use digital and IT strategy to ensure organizational viability in a digitally influenced environment?
• How digital and information technology-enabled strategic approaches help achieve customer/market relevance and operational excellence?
• Understanding the opportunities and risks offered by digital and IT strategy.
• Understanding the steps and techniques necessary to define and support digital and IT strategy.
• Implementing digital and IT strategy.

For more detailed information related to the e-learning material, please visit the AXELOS® website here.

To complete the e-learning, a minimum of an ITIL4 Foundation certification is required. In addition to prior ITIL4 Foundation knowledge, several years of IT leadership experience is strongly recommended for making full use of the e-learning material. Since both the e-learning content and the exam are in English, knowledge of professional English is necessary.