New Business Analyst (Business Analyst Development Series Part I)

What does a Business Analyst do?

The duties of a Business Analyst (BA), or Business Analyst (or Analyst Designer or formerly known as Systems Analyst), reflect the separation of the business and technical sides of systems analyst work. It is now widely accepted that it is usually the role of the BA, representing the business side, to mediate between the customer (who wants well-functioning - effective and efficient - business processes) and the IT supplier (who is responsible for developing and operating the IT systems that support and run the processes).

The training aims to:

This training is the first step in our Development Program Series for Business Analysts series, which deals with the maturity model of processes, the basics of process modeling and process redesign. Training360's training is a niche in the market, developing not only the "hard" business analyst skills, but also the business and people skills that enable more effective work, actions and solutions in projects.

The interactive, workshop-style training will introduce participants to the basics of modern BA work and the tools and effective use of these tools.

This training will form the basis of the other business analysis training courses in the series (Process Modelling and Process Re-design Practice; Project Methodologies; Basics of Standards, Techniques and Tools; and BA Soft-skills Training).

After the training, the participant will be able to:

• Understand and document the user's business needs (i.e. software needs) in a systematic way (discussion, observation, analysis, etc.);
• work closely with the business to identify improvement points in business operations and processes;
• analyse the business needs in terms of cost-effectiveness, efficiency, return on investment, baseline, infrastructure or additional investment required, and communicate the results to the business;
• solve business problems;
• interact with both business and technical stakeholders (architects, developers);
• produce (system) documentation and user manuals, design user acceptance tests (UAT);

• business analysts with a few years of experience
• professionals who are involved in assessing and preparing the needs of projects
• who formulate requirements/specifications
• system and process designers

During the training you will learn the following main areas from the BA tasks:

• basic business processes - in terms of the company's mission and strategy
• Identifying value-creating and supporting processes and non-value-creating processes
• development/ maturity models for the development of the firm and the business
• basic elements for documenting processes
• the basics of process improvement