New Microsoft 365 Administrator

This course covers the following key elements of Microsoft365 administration: tenant management, synchronization, security and compliance.

In the Microsoft 365 Tenant Management section, you will learn how to configure a Microsoft 365 tenant, including its organizational profile, tenant subscription settings, component services, user accounts and licenses, security groups, and administrator roles. It then moves on to configuring Microsoft 365, focusing primarily on configuring the Office client relationship. Finally, you will explore how to manage user-driven client deployments of Microsoft 365 applications for enterprise deployments.

The course then moves on to an in-depth look at Microsoft 365 identity synchronization, with a focus on Microsoft Entra Connect and Connect Cloud Sync synchronization. You will learn how to design and implement each directory synchronization option, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management.

In Microsoft 365 Security Management, you will begin to explore the common types of threat vectors and data breaches that organizations face today. You will then learn how Microsoft 365 security solutions address each threat. You will be introduced to Microsoft Secure Score and Microsoft Entra ID Protection. You will then learn how to manage Microsoft 365 security services, including Exchange Online Protection, Safe Attachments and Safe Links. Finally, you will learn about the various reports that monitor the security status of your organization. You will then move from security services to threat detection; specifically using Microsoft 365 Defender, Microsoft Defender for Cloud Apps and Microsoft Defender for Endpoint.

After learning about the Microsoft 365 security suite, you will examine the key components of Microsoft 365 compliance management. This will begin with an overview of all key aspects of data management, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You will then dive deeper into archiving and retention, with a particular focus on Microsoft Purview insider risk management, information barriers, and DLP policies. It will then explore how these compliance functions can be implemented using data classification and sensitivity tags.

The course is best suited for IT professionals who are responsible for planning, configuring and managing an Office 365 environment.

• Set up the Microsoft experience
• Managing users, licences and mail
• Managing groups
• Adding a custom domain
• Configuring client connectivity
• Configure administrative roles
• Managing tenant services
• Enterprise MS365 deployment
• Analyzing MS365 workplace data using Microsoft Viva Insights
• Understanding Identity Synchronization
• Laying the groundwork for identity synchronization
• Implementing directory tools
• managing synchronized identities
• Managing secure user access
• Threat vectors and privacy incident investigation
• Introduction to the Zero Trust security model
• Understanding security solutions in Microsoft Defender XDR
• Microsoft Secure Score
• Privileged Identity Management
• Email protection
• Enhanced email protection using Microsoft Defender for Office 365
• Secure attachment management
• Secure link management
• Threat detection with MS Defender XDR
• Application protection using MS Defender for Cloud Apps
• Endpoint protection using MS Defender for Endpoint
• Data management solutions using MS Purview
• Archiving and document management
• Retention
• MS Purview message encryption
• Compliance
• MS Purview Insider Risk Management
• MS Purview Information Boundaries
• MS Purview- Data Loss Prevention
• Encryption of confidential data
• Confidentiality tags

To complete the course, participants must have the following qualifications:

• At least 2 years of experience in Windows Server operating systems (including Windows Server 2012 or later)
• At least 1 year of AD DS operator experience
• At least 1 year of experience in DNS (or similar) operations
• Windows PowerShell experience
• Exchange Server 2013, Lync Server 2013 or Skype for Business Server 2015 and SharePoint Server 2013 or later versions of Exchange Server 2013 operational experience is an advantage but not a prerequisite.

As the course material is in English, a minimum of document-reading level of English is recommended.